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Returns Policy.
Faulty and Damaged Goods
If the item in faulty or in a damaged condition, Please inform us within 3 working days of receipt. We will either arrange to have the item picked up at our expense or will send you a replacement part. No Refund Given
Unwanted Goods
If upon receiving your goods you decide you don't want them, or you ordered the wrong item, Please inform us within 7 working days of receipt.
You will need to return the item to us at your expense, upon receipt we will inspect the item and as long as it is in a resalable condition, we will refund the original item cost back to the payment method you purchased the item with.
Delivery.
We will email you with delivery details when your goods have been dispatched. Usually within 3/5 working days. (Please allow up to 10 working days for our large hutches.)
Your item will need to be signed for on receipt from the courier company.
Should you need an item fast please contact us before buying and we will do our best to give you a faster delivery time.
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